You can see the estimated arrival dates of your order during checkout.
To calculate the estimated arrival dates, add the time it takes to process your order before it ships plus the time it takes to arrive at your shipping address after it leaves our warehouse. We process all orders within 1-3 business days. If there is a foreseen delay in processing, we will contact you.
Most packages in your order can be tracked via our carriers' websites. At this time we aren't able to post tracking numbers. To obtain your tracking number, please contact us through the "Contact us" page. It may take up to 1 business day for your information to be posted on the carrier's website from the date your order is shipped.
SWEN Products does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, including unforeseen delays.
Returns & Exchanges
SWEN Products offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact us for the return procedures. Shipping charges are not refundable.